Solutions

Our online Strategic Planning Facilitation Tool is a cost-effective and efficient platform that allows optimal participation by all key stakeholders in the planning process. It allows for confidential inputs and feedback, and ensures that discussions and outcomes of the planning process are correctly captured and reported.

Our online Business Planning Tool provides an efficient way to conduct business planning, allocate responsibilities and resources, track performance, and take corrective action.

Stakeholder feedback management is a powerful means of collecting, analysing and acting on stakeholder feedback across all channels. It can enable you to capture customer input on the web, phone, email, SMS and mobile channels while providing cross-channel analysis and reporting.

Our CSM tool benchmarks customer satisfaction against critical norms to determine more accurately if the customer is satisfied or dissatisfied.
The methodology also segments customers according to loyalty regimes, thus enabling the client to target specifically those customers who they are at risk of losing with correct messages, products and services.

The importance of reputation and image work is understated. It is advisable for companies to regularly assess the overall market image of their business (corporate image) and products (brand image). Through specialised modeling, we offer detailed analysis of the corporate brand. We also offers a specialised technique for specifically studying corporate reputation (IRI), which incorporates brand identity into the image of the brand.

Insight2Lead has partnered with the SAS, the global leader in data analytics, to provide a wide range of tools and solutions covering Advanced Analytics, Business Intelligence & Analytics, Cloud Analytics, Customer Intelligence, Data Management, Decision Management, Fraud & Security Intelligence, In-Memory Analytics, Performance Management, Risk Management,Solutions for Hadoop, and Supply Chain Intelligence.

Our online Policy Design Tool starts with the development of a Theory of Change involving all stakeholders. This then produces desired Policy impact and outcomes, and forms the basis for Policy Design.

Our Turn 360 system allows Human Resources to appraise employees equitably. Employees are appraised by their peers, subordinates and superiors, thereby giving a balanced view of their performance.

Our online Monitoring and Evaluation Tool simplifies the complex and time-consuming process of Monitoring and Evaluation, while ensuring the necessary audit trail.